Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
Payless is located in the Atlanta Rental Car Center. Exit the baggage claim area and follow the signs to the Sky Train - Rental Car Center. When you arrive at the Center, take the escalator down to the second floor Customer Service area where the Payless counter is located. IMPORTANT - Atlanta Airport (ATL) is currently under construction. All customers should allow for an additional 30 minutes when returning vehicles to avoid any potential delays. Construction is currently taking place on the "Return Bridge". Customers returning vehicles will need to follow the Airport signs. After parking their vehicle, customers will then need to make their way to the second level via the elevator or stairs to access the Sky Train to return to the terminal.