Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
Airline Passengers follow the Ground Transportation signs to airport shuttle bus. Take the airport shuttle bus to Parking Garage A, follow signs to the Payless counter located on the 1st floor. The vehicles are parked on the 2nd floor. Shuttle bus ride: approx. 12 minutes.
Walk up renters and local Renters from the George Washington Memorial Pkwy, follow the signs for the Airport. Then, once in the airport follow the signs for the Rental Car Returns & Parking Garage A. The Payless counter is located on the 1st floor. The vehicles are parked on the 2nd floor.