Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
No shuttle is required. The vehicle is rented at the Payless counter at the Car Rental Plaza. After collecting baggage the customer takes a short walk to the Car Rental Plaza by following yellow dots. The arrival exits beside the Car Rental Plaza.