Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
From the baggage claim area proceed across the street to the Valet Center and look for car rental sign. Take the elevator or escalator upstairs, walk through the walkway to the Rental Car Center & locate the Payless counter. It is about a 10 minute walk from the terminal to our 2nd floor counter. Cars are within walking distance.