Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
Outside the baggage claim area, proceed to the rental car facility bus. The bus will take you to the Rental Car Facility. Exit the bus and turn to the right (which is north) along the building. At the end of the building turn left (west) and you will see the Payless Booth about 50 yards away.