Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
IMPORTANT - July 5, 2023, through July 24, 2023, Sacramento International Airport (SMF) is undergoing major construction. Construction is currently taking place on the Crossfield Drive/Lindberg and the Crossfield Drive/AMPM intersections. All Payless customers returning vehicles will need to follow the Airport signs. We recommend allowing an additional 30 minutes when renting or returning vehicles to avoid any potential delays.
Outside the baggage claim area, proceed to the rental car facility bus. The bus will take you to the Rental Car Facility. Exit the bus and turn to the right (which is north) along the building. At the end of the building turn left (west) and you will see the Payless Booth about 50 yards away.