Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
Proceed outside the baggage claim area to the courtesy shuttle pick-up area located on the center island. The common airport shuttle runs every 5-10 minutes and will take you to the Rental Car Center. Proceed inside to the Payless counter.