Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
AIRLINE PASSENGERS: All rental transactions are completed at the Customer Service Center at the Payless facility. Take the train to the baggage claim area (Level 5). After exiting the train, follow sinage for Rental Cars. Proceed to the Payless bus on Island 4. The bus ride from the terminal to the Payless facility is approximately 5-7 minutes. Local renters go to car lot. WALK-UP RENTERS Follow airport signs for Rental Car Return. They will lead to the Payless car rental lot.