Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
**EFFECTIVE FEB 8 2020** NEW DIRECTIONS This location has moved on-airport inside the Rent-A-Car building, which is located directly across the road from the baggage claim area. Cars are parked in the garage connected to the Rent-A-Car building. For Returns follow the car rental return signs to the car return area.
*DIRECTIONS BEFORE FEB 8 2020** This office was located off-airport: Please contact location upon arrival for pickup - there is a call box at the shuttle pickup area to contact counter.
Shuttle picks up customers outside the baggage claim area then takes the customer to the Payless rental counter which is approximately 5 miles away.
Airport Pick-Up Instructions: Exit Baggage Claim Door #2; Cross two (2) roadways; Turn left on sidewalk and walk to end Look for Car Rental / Hotel Pick Up Area under canopy; At the canopy press #8 on Courtesy Phone or you may call 239-437-8120 for shuttle pickup. White Payless van will pick you up.