Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
The Airport Transit System (ATS) will take you to the car rental Multi-Modal Facility (MMF) at 10255 West Zemke Blvd. Once you arrive, please proceed to our rental counter on floor 1 to complete the car rental agreement. A Payless agent will direct you to the vehicles which are located on floor 2 of the MMF.
Local Renters - Please follow the airport signs for Car Rental Return to O'Hare's Multi-Modal Facility to Parking Lot F; these will lead you to the facility. Cars- Vehicles are located at 10255 West Zemke Blvd. Returns - Car lot located at 10255 West Zemke Blvd. Airline passengers will need to take the Airport Transit System (ATS) from the Multi-Modal Facility (MMF) back to the terminal.