Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
Follow the signs to the Lower Level (Baggage Claim) to the free consolidated Rental Car Shuttle Bus which is located by the third curb at the airport. The digital display on the bus will read: "Rental Cars / Parking Lot F". Each terminal has designated areas for drop-off and pick-up. The shuttles will take you to O'Hare's Multi-Modal Facility to our car rental desk to pick-up a vehicle. Local Renters - Please follow the airport signs for Car Rental Return signs to O'hare's Multi-Modal Facility to Parking Lot F; these will lead you to the facility. Cars- Vehicles are located at 10255 West Zemke Blvd. Returns - Car lot located at 10255 West Zemke Blvd.