Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
AIRLINE PASSENGERS: Customers should go to the baggage claim area and then proceed downstairs to the ground transportation level via an escalator or elevator to the Payless desk. After completing the contract, proceed across the street to the parking garage to collect vehicle. WALK-UP RENTERS: Follow airport signs to the parking garage located on the ground transportation lower level. Proceed inside the airport to the Payless car rental desk. Return your BNA car rental by heading to 1 Terminal Drive, Nashville, TN. Once you enter the airport grounds, follow signs for the Rental Car Facility. Once you arrive, check your vehicle for all personal items and exit the vehicle.