Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Payless Customer Service telephone number.
This is a waiver of all or part of your financial responsibility related to loss or damage to the rental vehicle; revenue lost by Payless for loss of vehicle use; any administrative expenses related to the vehicle. When you purchase this waiver, Payless picks up the tab for these costs. Check your rental agreement for additional information or inquire at the rental counter.