What is Supplemental Liability Insurance (SLI)?

Payless has Supplemental Liability Insurance (SLI) available at participating U.S. locations. SLI is a special optional service offered by Payless when you rent a Payless car. It’s an “Excess Automobile Liability Insurance Policy” that provides additional liability insurance, within specified limits, above the limits provided in the Payless rental agreement. SLI insures you, and any authorized driver as defined in the Payless rental agreement, against claims made by third parties against you, the customer, for bodily injury/death and property damage caused by the use or operation of a Payless rental vehicle as permitted in the Payless rental agreement. SLI is a separate insurance policy issued to Payless by Empire Fire And Marine Insurance Company. It is made available to you as the customer when renting a Payless vehicle if you elect to accept SLI for an additional daily charge as shown on the Payless rental agreement.


What are the coverage limits provided by SLI?

The SLI coverage limits equal the difference between the SLI maximum $500,000 combined single limit in all states and the liability protection limits provided under the Payless rental agreement.


When and where does SLI coverage apply?

You and authorized operators are covered while driving your Payless rental vehicle within the United States and Canada, but only if the vehicle is rented and returned in the United States. Coverage does not apply in Mexico.


How do I report a claim?

If you are involved in an accident, you must complete an accident report and deliver it to the Payless rental location.  In order to make a claim or give notice of a claim, send written notice to:

Corporate Insurance Department

Payless Car Rental

P.O. Box 61247

Virginia Beach, VA 23466

Phone: 1-866-446-8376


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